Last Friday, the girls and I went out for a much needed night out. Â We decided SerafinaÂ would be the spot to update each other on our lives or as Alex likes to call it, “drinks and a love fest”. Â With two of the four of us commuting, we decided to hit up the location in Times Square, on 49th and 8th in the Time Hotel.
We snagged a booth for the four of us and decided to opt for a bottle of pinot grigio since it was the cheapest white wine available and much cheaper than purchasing by the glass (bottle $29, glass $9). Â Wine was fine, I’m the type of person who enjoys boxed wine so I can’t honestly tell if it was good or not. Â We also decided to split a tomato and mozzarella appetizer. Â It was good, not like a lot of work goes into tomato and mozz, but still, delicious.
For dinner, I ordered lobster ravioli in a lobster bisque sauce. Â Ravioli was good, it was especially wonderful to dip the bread into the sauce. Â I sampled the other dishes as well – spinach ravioli in a sage/butter sauce (Sorry Colleen, but my least favorite dish), the “special risotto” with truffle oil which was delicious, but a little heavy, and the chicken marsala, which was perfectly cooked. Â
While the food was good, it was the service that turned me off. Â First, when dipping our bread in the olive oil, we requested parmesan. Â It never came out. Â Also, we finished the olive oil super quickly, but no one came by with a refill, even though we still had a hunk of bread left. Â I guess I shouldn’t have been surprised when we didn’t receive a refill of bread either, and had to request it so we had something to dip into the sauce. Â Another thing that drove me crazy was at dinner, three of us received our meals, and then we all had to wait for Dory’s chicken to come out. Â I try to be somewhat polite at dinner and not eat until everyone has their food. This resulted in several of us having cold meals. Â I would have preferred my dish sit in the kitchen under a heating lamp, rather than getting cold out in front of me. Â Finally, when our pasta dishes came out, Alex asked for some parmesan on hers, but the server ignored her, but sprinkled cheese on my dish and Colleen’s. Â When Dory’s dish came out, Alex asked for it again, yet we were ignored. Â I’m not sure if the server was anti-parmesan or what, but it was annoying.
The food at Serafina was good, but not good enough to mask the taste of bad service. Â While it was a convenient place for us to meet up, I’d prefer to try someplace else next time.The Basics Name: Serafina Location: 224 West 49th Who to take: Friends, Parents Price: One less drink at the bar next week. $$$ Overall: Â I don’t like sacrificing service. Â 3 stars.